Returns & Refunds
Your satisfaction is our priority. We offer a guaranteed refund within 30 days for all IPTV subscriptions purchased on King IPTV.
30-day refund
Request a refund within 30 days of purchase
Free replacement
Free replacement in case of activation issues
Full refund
Refunded to your original payment method
Refund eligibility
You are eligible for a refund in the following cases:
Guaranteed refund
- • Subscription activation issues
- • Code already used or invalid
- • Within 30 days of purchase
- • Proof of purchase (order confirmation)
Non-refundable
- • Subscription already successfully activated
- • Request submitted more than 30 days after purchase
- • No proof of purchase
How to request a refund
Contact support
Email returns@kingtv.us with your order number and the reason for your request. You'll receive detailed instructions within 24 hours.
Request review
Our team will verify your request and keep you updated on the refund status.
Receive your refund
Once approved, your refund will be issued within 5–7 business days to your original payment method.
Subscription replacement
Having issues with your subscription? We can replace it for free or offer a full refund.
- • Non-working subscription: Immediate replacement or refund
- • Code already used: Guaranteed refund
- • Unavailable: Full refund
Replacements follow the same 30-day policy as refunds.
Refund timelines
| Payment method | Refund timeline |
|---|---|
| Credit / debit card | 5–10 business days (depends on bank) |
| PayPal | 3–5 business days |
| King IPTV credit | Issued within 24 hours |
Note: Original delivery costs are non-refundable unless the issue was our error or a defective code. Replacement subscriptions are sent at no charge.
Non-working or defective subscription
If the subscription you received doesn't work or is defective:
- Contact us within 48 hours of receiving it
- Attach a screenshot of the error and your order details
- You'll receive a replacement subscription or a full refund
- If unavailable, a full refund including any applicable costs
Need help with a refund?
Our support team is available to help with any refund or replacement questions.